FAQ
Frequently Asked Questions
Answers to all your questions about our air conditioning, VRF, ventilation and climate control services.
01What does your free discovery service cover?+
Our expert team visits your home or workplace to calculate the size of the space, insulation status, and sun exposure angle. Based on this data, we determine the capacity (BTU) of the device that will consume the least electricity and provide the highest efficiency. This process is completely free and carries no obligation to purchase.
02Is your installation time really 48 hours?+
Yes! For all devices in our stock, we come to your address within 48 hours after order or contract approval and deliver the device in working order by completing the installation perfectly.
03Which brands of air conditioners do you service and maintain?+
We provide professional service, repair, and periodic maintenance support for all domestic and foreign air conditioning brands on the market, especially Daikin, Mitsubishi Electric, Samsung, LG, Bosch, Arçelik, and Vestel.
04What is the difference between VRF systems and standard air conditioners?+
VRF (Variable Refrigerant Flow) systems are advanced systems where multiple indoor units connected to a single outdoor unit can operate independently of each other. It offers much higher energy savings and aesthetic advantages compared to standard (Split) air conditioners, especially for large homes, offices, hotels, and business centers.
05How often should I have my air conditioner maintained?+
Dust and bacteria accumulated in the filters of air conditioners can harm the respiratory tract. We strongly recommend having periodic maintenance 2 times a year (before the summer and winter seasons) for home air conditioners, and 4 times a year for heavily used commercial area air conditioners.
06What preparations do I need to make during air conditioner installation?+
It is sufficient to clear the area around the wall where the indoor unit will be mounted and the balcony or facade area where the outdoor unit will be placed. Our team performs electrical wiring, copper piping, drainage lines, and all technical processes professionally. Our team will inform you in detail before the installation.
07What is the difference between an inverter air conditioner and a constant speed air conditioner?+
While constant speed (on-off) air conditioners constantly work at the same power and turn off, inverter air conditioners continue to work at a low speed after reaching the ambient temperature. Thanks to this, inverter air conditioners consume 30-50% less electricity, work quieter, and keep the ambient temperature constant. Provides energy savings in the long run.
08How many BTU air conditioner should I choose for my home?+
As a general rule, approximately 600-800 BTUs are required for every 1 square meter. However, this value varies depending on the insulation of the room, sun exposure, floor height, and number of windows. 12,000 BTU is recommended for a 20 m² room, 18,000 BTU for 30 m², and 24,000 BTU for over 40 m². For the most accurate result, you can take advantage of our free discovery service.
09When and why should air conditioner gas be filled?+
When your air conditioner loses its cooling or heating performance, when warm air comes from the indoor unit, or when ice forms on the outdoor unit, there may be a lack of gas. Under normal conditions, there is no gas leakage in a quality installation, but there may be gas loss due to leaks in the pipe connections. Gas filling should be done after a professional check.
10How often should I have combi boiler maintenance?+
Combi boilers should be maintained at least once a year, preferably before the winter season (September-October). Periodic maintenance prevents loss of efficiency, minimizes the risk of gas leakage, extends the life of the device, and saves energy. It is known that unmaintained combi boilers consume 15-20% more fuel.
11Why is a ventilation system important?+
Carbon dioxide, moisture, odor, and particles in the air accumulated indoors negatively affect health. Professional ventilation systems constantly renew the indoor air by providing fresh air circulation. Mechanical ventilation systems are mandatory especially in areas such as restaurants, offices, hospitals, and factories and are regulated by legislation.
12How long does central air conditioning system installation take?+
Although it varies according to the size of the project, it can take 3-5 days for a standard residence, 1-2 weeks for a medium-sized office or store, and 2-6 weeks for large commercial projects. Our team presents you with a clear time plan during the project design phase and sticks to the determined schedule.
13How long is the warranty period for air conditioner installation?+
We offer a 2-year labor warranty on all devices we install. The device's own manufacturer's warranty (usually 3-5 years, up to 10 years for the compressor in some brands) is added to this. We repair installation-related malfunctions that may occur during the warranty period free of charge.
14What should I pay attention to when choosing an energy efficient air conditioner?+
Choose A++ or A+++ class devices on the energy label. Models with R32 refrigerant both harm the environment less and work more efficiently. Pay attention to high SEER (cooling efficiency) and SCOP (heating efficiency) values. WiFi enabled models provide additional savings by preventing unnecessary operation with remote control.
15What are your mechanical plumbing services?+
Within the scope of mechanical plumbing; we carry out all mechanical infrastructure projects on a turnkey basis, such as sanitary plumbing (clean water and waste water lines), heating plumbing (central heating, underfloor heating), cooling plumbing (chiller systems), fire plumbing (sprinkler, hydrant), natural gas plumbing, and compressed air plumbing.
16Which regions do you serve?+
Our headquarters is in Kocaeli Başiskele, and we provide professional air conditioning services to all districts of Kocaeli (İzmit, Gebze, Darıca, Çayırova, Dilovası, Gölcük, Kartepe, Derince, Körfez), as well as Sakarya, Düzce, Bolu, and Yalova provinces.
17Is it logical to heat with an air conditioner? Is an air conditioner used in winter?+
Since inverter air conditioners work with heat pump technology, they can heat efficiently up to an outdoor temperature of -15°C. It is extremely economical to heat with an air conditioner in regions without natural gas or during mid-season transitions. However, efficiency drops at temperatures below -15°C, so it is recommended to prefer a combi boiler as the main heating source.
18What should I do to get a quote?+
You can reach us by phone (+90 262 364 77 77), WhatsApp, or the contact form on our website. After listening to your needs, we create an appointment for a free discovery. After the discovery, we prepare and present you with a detailed and transparent price offer. The offer is completely free and not binding.
Couldn't Find the Answer to Your Question?
You can get personal answers to all your questions by contacting our expert team directly.